Terms and Conditions for Mou Consulting Limited

By using the Ephraim Unuigbe website which is a personal brand under Mou Consulting Limited or purchasing our book or career consulting services, you agree to be bound by the following terms and conditions:

• The services provided by Mou Consulting Limited are intended for general informational purposes only and are not a substitute for professional advice.
• Mou Consulting Limited does not guarantee the accuracy, completeness, or reliability of any information provided on the website or through our services.
• Mou Consulting Limited will not be liable for any damages arising from the use of the website or our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
• Mou Consulting Limited reserves the right to modify or discontinue the website or services at any time without notice.
• Mou Consulting Limited reserves the right to refuse service to any customer for any reason.
• Mou Consulting Limited’s refund policy as described in our separate Refund Policy document is applicable to all our services.
• Mou Consulting Limited reserves the right to make changes to our terms and conditions at any time without notice.
• These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom].

Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Refund Policy for Mou Consulting Limited

At Mou Consulting Limited, we are committed to providing our customers with the highest quality book and career consulting services. However, we understand that there may be instances where a customer is not completely satisfied with our services. In such cases, we have a refund policy in place to address these concerns.

Book Services:

• If a customer is not satisfied with the book services provided, they may request a refund within 7 days of the purchase date.
• To request a refund, the customer must contact us via email at info@ephraim-unuigbe.com and provide a detailed explanation of their dissatisfaction.
• If the refund request is approved, the customer will receive a full refund of the purchase price.

Career Consulting Services:

• If a customer is not satisfied with the career consulting services provided, they may request a refund within 30 days of the purchase date.
• To request a refund, the customer must contact us via email at [email address] and provide a detailed explanation of their dissatisfaction.
• If the refund request is approved, the customer will receive a full refund of the purchase price.
• If customer has availed any services from us like Resume writing, Interview preparation, and any other career related services, no refund will be entertained.

Please note that the following conditions apply to our refund policy:

• Refund requests must be made within the specified time frame (7 days for book services and 30 days for career consulting services). Requests made outside of these time frames will not be considered.
• Refunds will only be issued for services that have not been fully used or consumed.
• Refunds will not be given for digital products such as e-books or other digital content.

We always strive to provide our customers with the best possible service. However, if you are not completely satisfied with our services, please do not hesitate to contact us. We will do our best to resolve any issues and provide a satisfactory outcome for all parties involved.

Thank you for choosing Mou Consulting Limited for your book and career consulting needs.